Can we call a truce? 10 tips for negotiating workplace conflicts
- Source:
- Jeffrey Krivis
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Overview: Whether two employees are fighting or a disgruntled client is on the verge of leaving, you -- yes, you -- can step in and help solve the problem. Veteran mediator Jeffrey Krivis offers some tricks of the trade.
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Format: PDF | Size: 61KB | Date: Jul 2008
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