10 signs that you aren't cut out to be a support tech

Topics:: Career Development,; Customer Support Services,; Help Desk

Tags:: Becky Roberts,; Blogging,; Internet,; Productivity,; Tech

Source:: Becky Roberts

FREE Registration is required

Overview: So you want to be a computer support technician. Or perhaps you are one already, but you can't decide whether you're just having a bad week or you're really not cut out for the job.

The ability to do well in any job and to enjoy it depends to a certain extent upon our personalities, skills, and attitudes. But how can you tell if you should -- or shouldn't -- be a support tech? IT pro Becky Roberts offers some possible indications that you might be on the wrong track.

This download is also available as a blog entry.

(Is this item miscategorized? Does it need more tags? Let us know.)

People who downloaded this item also downloaded

	5 reasons customers get grumpy (and one way to deal with them)
	10+ things users say (and what they really mean)
	10+ things support techs say (and what they really mean)
	10 ways to seriously annoy your customers
	Ten ways to decline a request for free tech support

Top results from Customer Support Services

Receive Email Updates when new items are added to this category

	The top 10 peeves of a support tech
	How to optimize IT customer service
	10+ user complaints about IT support
	Solutions to the top 10 peeves of a support tech
	Measure help desk performance more effectively

» View all Customer Support Services listings

White Papers, Webcasts, and Resources

Implementing Energy Efficient Data Centers American Power Conversion (APC)The cost of powering data centers is a substantial operating expense that can and should be managed. This white paper explains how to design data...
Live Webcast: The Lincoln Property Company Finds a Home with Google Apps GoogleJoin our TechRepublic Webcast to hear strategies on how to successfully migrate to Google Apps.
ESG - Why Sharepoint Needs Riverbed WAN Optimization RiverbedMake the most of the productivity and information-sharing capabilities of your SharePoint installation with best-of-breed WAN optimization solutions.

Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors

Returning users: Log In Here!

Already registered on BNET, TechRepublic, or ZDNet? Simply log in.

Free Membership: Sign Up Now!

Sign up for a free membership today and get instant and unlimited access to one of the largest databases of white papers, webcasts, and casestudies anywhere. Your FREE membership allows you to:

Download an unlimited amount of content, including classic and current white papers, case studies, webcasts and more
Track content on your chosen topics of interest
Receive targeted email alerts when your favorite content is added
Save content for future reading
Receive our member newsletter

When you register to access this library, you become a member of TechRepublic. In addition, you allow us to share your information with companies that produce products or services featured in the library--so that such companies may contact you with information and offers regarding their products and services. This enables us to keep the library a free service. As a library registrant, you will receive a complimentary subscription to the TechRepublic NetNote member newsletter and e-mail updates of important TechRepublic enhancements and news. You can unsubscribe from these e-mail services at any time. By using this service, you indicate that you agree to our Terms and Conditions and have read and understand our Privacy Policy (updated).