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Taking On Demand CRM Integration to the Next Level
This white paper discusses current integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration...
Sponsored by: Oracle
Date: September 2007 |
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Digitize services to give your company a competitive edge
More and more, savvy corporations are looking to technology-enabled services to give them a competitive edge. Industry leaders and followers alike are digitizing servic...
Company: Addison Wesley Professional
Date: November 2006 |
Addison Wesley Professional |
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Get a firsthand look at a successful CRM implementation
CRM has become a key business paradigm for organizations seeking to cultivate and expand their customer relationships, but many implementations fail because of misconcept...
Company: Tom Mochal
Date: November 2006 |
Tom Mochal |
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10 things you should know about customer relationship management (CRM)
CRM has become a key business paradigm for organizations seeking to cultivate and expand their customer relationships, but many implementations fail because of misconcept...
Company: Tom Mochal
Date: September 2006 |
Tom Mochal |
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Secure and manage access to customer data with Microsoft Dynamics CRM 3.0
Controlling how users access customer data is a mission-critical component of any business application. Investigate Microsoft Dynamics CRM 3.0's powerful and highly con...
Company: Microsoft Press
Date: September 2006 |
Microsoft Press |
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Market profile: A comparison of CRM vendors
In 2005, there are six large companies vying for the enterprise to mid-level CRM market. This market profile will give you a basic overview of what each company has to of...
Company: TechRepublic
Date: January 2005 |
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Vendor checklist: Customer Resource Management
This workbook is designed to gather and organize information that will help you assess the Customer Resource Management (CRM) products and services available from various...
Company: TechRepublic
Date: October 2004 |
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Vendor questionnaire: Customer Resource Management
You know ahead of time that vendor-provided references will be positive, but you can still learn a lot about the Customer Resource Management product being offered by del...
Company: TechRepublic
Date: October 2004 |
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Gap analysis: Customer Resource Management
If you establish that a gap exists in your current Customer Resource Management (CRM) system, your next step is to determine if the solution you're researching meets your...
Company: TechRepublic
Date: October 2004 |
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Financial scenario planner: Customer Resource Management
To help you figure out how much your organization will spend on an IT project like Customer Resource Management (CRM), we've put together this financial planning spreadsh...
Company: TechRepublic
Date: October 2004 |
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ROI worksheet for CRM
What will be the return on investment if you decide to implement a CRM system? This detailed spreadsheet can help you determine direct costs, as well as marketing, suppor...
Company: TechRepublic
Date: January 2004 |
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